Please click here if your Canvas user name is an email address. This usually applies to Canvas users who are not CGU students, faculty, nor staff
If you are a CGU student, faculty or staff:
Please make sure you are using your standard CGU user name to log into Canvas.
Please make sure you are using your CURRENT CGU email password to log into Canvas.
If the above two statements did not help you log into Canvas, then:
try checking your CGU email via the CGU email web page
for students, visit the web page at https://mymail.student.cgu.edu
for faculty and staff, visit the web page at https://mymail.cgu.edu
if you were not successful in checking your CGU email, then please contact the help desk at 909-621-8174 and ask for a password reset; please note that the new password you will receive is to be used for checking your CGU email, to log into the campus portal, to log into Canvas, to log into CGU computers, and to log into CGU's wireless network
if you were able to check your CGU email, but still can not log into Canvas using the same user name and password you just used to check your CGU email, then please contact the help desk at 909-621-8174 and be sure to inform them that you are able to check your CGU email but can not log into Canvas
If your Canvas user name is an email address:
You can click on the link labeled "Guest Account Password Reset", located under the user name box on the Canvas log in page. You will be taken to another web page that asks for your Canvas user name. Please enter the email address that is being used as your Canvas user name. You will receive an email with a link to reset your Canvas password.