Analysis of information and communication technology (ICT) requirements for public systems. Focus on hard infrastructure (e.g., Intelligent Transportation Systems) as well as soft infrastructure (e.g., educational IT) systems planning, development, and assessment.

Evaluation of emergency management systems, including organizational, technical, and security dimensions. Planning, development and assessment of electronic health systems, such as online medical assessments and personal health records.

Assessment of ICT and impact on social networks, work groups, and communities. Includes use of ICT to enhance social capital as well as management challenges in devising and maintaining virtual teams and related teleworking arrangements.

Use of diverse methodological approaches including qualitative (e.g., case studies), mixed (e.g., online surveys, GIS) to quantitative (e.g., multivariate) analyses.