OIT Team
Help Desk - helpdesk@cgu.edu toll free (800) 630-8893, local (909) 621-8174 or 18174 on campus
Office of Information Technology
Travis Wynberry, Chief Information Officer
Academic Computing
Susan Roig, Director Academic Technology
Primary responsibilities:
Instructional Technology The Web Computing Labs Media ServicesGreg Mefferd, Web Admin/Developer (greg.mefferd@cgu.edu)
- Primary responsibilities:
- Web and online media related projects
Sunny Chau, Lab Manager (mailto:sunny.chau@cgu.edu)
- Support all computing labs, including: Quantitative Lab, FaSTRC, ACB 111, 113, Humanities Resource Center, Burkle Lab
Michael Thomas, Instructional Technology Tech (michael.thomas@cgu.edu)
- Instructional Technology Support
Peter Ractham, Part-Time Instructional Technology Tech (peter.ractham@cgu.edu)
- Instructional Technology Support
Administrative Computing
Administrative Computing Services supports the University’s administrative systems and databases. CGU currently relies on PeopleSoft Learning Solutions 8.0 and Millennium Fundraising 7.4. The Administrative Computing staff works closely with the users from various student affairs departments as well as academic departments to ensure that reports, new programs and additional features are developed to advance CGU’s goals.
If you are experiencing any difficulties with these systems please contact the CGU Help Desk at (909) 621-8174.
Manoj Chitre, Director Administrative Computing Services (Manoj.Chitre@cgu.edu)
Rao Amanchi, Sr. Programmer/Analyst (rao.amanchi@cgu.edu)
The Programmer/Analyst manages various technical development aspects of PeopleSoft and Millennium enterprise application systems. Any integration of these enterprise applications with other CGU and non-CGU systems is handled by the Programmer/Analyst.Primary responsibilities:
- PeopleSoft Learning Solutions system - Campus Community, Student Admissions, Student Financials, Student Records, Financial Aid, and Academic Advisement
- Millennium Fundraising - Campaign management, Donor relations and Alumni relations
Stuart Fermenick, Database Administrator (stuart.fermenick@cgu.edu) -The Database Administrator implements, supports and maintains the hardware, software including databases, web servers, middleware, and portals for the various administrative enterprise servers.
Chris Palmer, User Liaison, (chris.palmer@cgu.edu) - The User Liaison conducts requirements gathering and analysis, security administration, training development, administration, and delivery to all the users of Peoplesoft and Millennium systems. Acts as a primary intermediary between Administrative Computing services and the user community for various end-user support functions.
- Primary responsibilities:
- CGU administrative servers
- PeopleSoft Learning Solutions systems
- Microsoft SQL Server databases
Technical Services
Provides the backbone for computing at CGU by managing and maintaining our cable plant, network infrastructure, servers and network operating systems, desktop computing systems, and wireless access points. We provide and manage e-mail, file storage, backup/recovery systems among other technical areas to support the user community.
Stuart Triplett, Director, Technical Services (stuart.triplett@cgu.edu)
Joe Terrell, Network Systems Administrator (joe.terrell@cgu.edu)
- Maintains all University servers and network hardware. Ensures connection to the consortium internet connection and availability to all CGU buildings. Ensures availability of network services for all students and staff, including: E-mail, network fileshares, and printing.
Ken Jennings, Technical Support Specialist (ken.jennings@cgu.edu)
- Supports all staff and faculty members desktop and laptop computers.
- Supports all staff, faculty, and student accounts.
Ken Hoang, Technical Support Specialist (ken.x.hoang@cgu.edu)
- Supports all staff and faculty members desktop and laptop computers.
- Supports all staff, faculty, and student accounts.
Luke Olfman, Technical Support Specialist (luke.olfman@cgu.edu)
- Supports all staff and faculty members desktop and laptop computers.
- Supports all staff, faculty, and student accounts.
