This course will examine both contemporary theories and practice in preventing and managing crises. It will focus on the impact of crises on leaders in all sectors and their supporters. Organizational leaders and managers play a key role in crises, but they must be prepared to make cool decisions in the face of complex situations involving ambiguity and chaos. The course will consider how crises can make or break current leaders, offer flagging leaders the chance to find new direction, and create opportunities for new leaders to emerge. It will explore how crises render followers particularly vulnerable to toxic leaders and how followers may avoid susceptibility.