Registration - Frequently Asked Questions

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Deadlines

Where announced.  Consult the Academic Calendar for deadlines applicable to the semester in which you are registering.

Portal Registration Transactions.  After the Add/Drop deadline, enrollment transactions cannot be completed online.  You must complete and submit the paper Change in Registration (Add/Drop) Form and submit it to your department for approval and processing.

Late Registration.  Late registration begins the day after the registration period ends for the particular semester.  Late registration fees do not apply in the summer semesters and to new students in their first semester.

Late Change.  Late Change Fees become effective the day after the Add/Drop deadline.

Details about Fees.  For current fees, refer to the Tuition & Fees tables in the Student Accounts website.

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Enrollment Transactions

Swapping Courses.  Students may swap courses--drop one course and enroll in another of the same unit value--without financial penalties.

Change from Graded to Audit.  The refund percentages of the Financial Calendar apply to all changes.  The percentage is based upon charges for the graded course at the time of the transaction.

Change from Audit to Graded.  Changing enrollment from audit to graded basis requires payment of full tuition for the course regardless of the date in the semester when the transaction is completed.  Tuition & Fees are available on the Student Accounts webpage.

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Trouble Using the Portal

Who to Call.  Problems with the operation of the student portal should be referred to the Help Desk, by calling (909) 621-8174 or (800) 630-8893.

What to Check.  Before enrolling in classes, be sure that you are eligible to enroll in classes.  Your student status must be current and there should be no holds on your record that prevent you from registering.  If you unsure of your student status, contact your department.

Tutorial.  An online registration tutorial is available to help students review the process.  Click on "Tutorials" and then on "How to register for classes online."  In order to view the tutorials, you may need to download the Adobe Flash Player, which is available at www.adobe.com/downloads.

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