MGT 701 - Management Control Systems: From Command and Control to Lead and Coordinate
Rapid innovations in technology, the growth and splintering of knowledge work and dramatic reductions in the cost of communications have led to the adoption of new methods for controlling the work of organizations. Traditional command and control systems, while necessary for almost all organizations, are giving way or are being supplemented by systems that seek the same objectives but by using different methods. These different methods can be summarized as “leading, cultivating and coordinating” work to achieve organizational objectives.
This module emphasizes traditional command and control systems as well as emerging management systems that rely less of formal authority to reach objectives and more on coordination and leadership. Regardless of the system used in an organization, the ends or desired results for an organization do not change but the means of achieving those results do change and sometimes change very significantly.