Students may be requested or required by various third parties to provide official documentation, letters, or other correspondence about their enrollment, graduation, or other relationship to CGU. The information on this page is provided to assist you in determining how to respond to such requests and what is available to you.
Official Documentation. If you must provide a document to your requesting party,the official verification of a degree is your transcript. Foreign entities may request a transcript and/or diploma, either or both of which must be certified with an apostille.
Degree Completion. If you completed your degree requirements, but the degree has not yet posted to your transcript, you may request an official letter indicating completion of your degree. Once your degree has posted, however, you must use DegreeVerify or request a transcript.
The CGU Transcript is the official record of your academic accomplishments at CGU. Before providing a transcript to any third party, however, you may wish to determine whether it is the appropriate document to meet the needs of the request. Remember, your transcript includes your courses and grades and requires your written authorization for CGU to disclose. If enrollment (semesters of attendance, full-time status) or degree information is the objective of the inquiry, use those verification services instead.
Foreign entities may request that a transcript, diploma, or both be certified with an apostille.
Foreign embassies, funding sponsors, and other scholarship providers may or may not accept official documents offered by CGU or through our verification services. Some will require a formal letter from the registrar or other official that includes the seal of the institution. If your third party insists on an official letter about your enrollment or your degree, you may submit your request to the Registrar's Office using the Request for Official Letter from CGU form.
Please note that the information required by your third party may encompass information that can only be provided by your advisor or your department/program. In those instances, you must submit your request direct to the appropriate faculty member or CGU official.
Students who have been approved for a Leave of Absence for Research may need to present credentials to officials and organizations at their travel destinations, which may include other educational institutions, research initiatives, commercial entities, corporations, government agencies, and not-for-profit organizations. While an official enrollment verification or a transcript is often accepted, students may be asked to provide a formal letter of introduction from CGU.
If you have financial aid or other student loans, your repayment period typically begins six months after your last semester of enrollment. Note: last semester of enrollment, not semester of graduation. This financial aid provision is the basis for CGU policies such as maintaining your student status and requiring that you be registered during the semester in which you earn or complete your degree.
If you receive a notice of repayment status and you are registered for the current semester at CGU, there are a number of options available to you.
Lenders verify enrollment through the National Student Clearinghouse (NSC), to whom CGU reports enrollment data on a regular basis. If your registeration was late, reporting of your student status is also delayed. Advise your lender that you are enrolled and your enrollment status should be available through your lender's next report from the NSC.
Since most lenders have accounts with the NSC, your lender may be able to verify your enrollment immediately through the EnrollmentVerify service. Refer them to www.cgu.edu/verify for instructions and the link.
If your lender provided you with a deferment form to be completed, bring it to the Registrar's Office for processing.
If no form is provided by your lender, request an Enrollment Verification from the Registrar's Office and follow the mailing or reporting instructions provided by your lender.
Deferment and verification services may only be provided if you are registered for the current semester. If you are not enrolled at CGU, you must negotiate any repayment arrangements direct with your lender.
Questions about financial aid or student loans should be referred to Financial Aid.
With the exception of requests for the following information, refer miscellaneous requests and questions to the Registrar's Office.
Course Descriptions. Course descriptions are maintained by the individual department or program. Please forward your request accordingly.
Personal Evaluations. Refer to the appropriate faculty member, advisor, or department/program official as appropriate. Remember, however, that requests for the disclosure of non-directory (confidential) information from your education records should always be made in writing per the federal Family Educational Rights and Privacy Act (FERPA). This means that requests submitted to faculty or other departments representatives should be made in writing.