Service
|
Description
|
User Group
|
| Help Desk |
OIT provides 24x7 assistance for technology related issues. |
Students, Faculty Staff |
| Email |
OIT provides the Microsoft Exchange email system for faculty, staff and students to support academic and personal communication requirements. The standard format for a CGU email address is "firstname.lastname@cgu.edu". |
Students, Faculty, Staff |
| Wireless Connectivity |
OIT provides wireless networking for those who wish to use their laptops while on campus. Note: If you are having problems connecting to the wireless network in the Library, please contact the Library staff for assistance. |
Students, Faculty, Staff |
| Student Portal |
This gateway allows students to maintain their contact information, register for classes, view unofficial transcripts, and pay tuition bills. |
Students |
| Computer Labs |
OIT maintains several computer labs for students, faculty, and staff. |
Students, Faculty Staff |
| Collaborative Technology Rooms |
These ACB rooms provide space for group work that requires the use of technology. Students who wish to reserve a room should contact the Student Lab Attendant in ACB 118. Faculty and Staff can reserve rooms by emailing cgu.learning@cgu.edu. |
Students, Faculty Staff |
| Sakai |
Sakai is CGU's learning management system. It provides web space for faculty to distribute class resources, conduct online class activities, and faciliate collaboration. |
Students, Faculty Staff |
| Technology Equipment Check Out |
OIT allows students, faculty, and staff to borrow technology equipment, such as laptops and projectors, for academic use. Please contact the staff in your academic department for reservations. |
Students, Faculty, Staff |
| Smart Classrooms |
All CGU classrooms are equipped with instructional technology to support faculty's teaching and learning activities. |
Faculty Staff |
| Laptop Cart Check Out |
OIT provides a mobile laptop cart that is available for faculty to check out. Please email cgu.learning@cgu.edu for more information, reservations, and availability. |
Faculty, Staff |
| iPad Cart Check Out |
OIT provides a mobile iPad cart available for faculty to check out. Please email cgu.learning@cgu.edu for more information, reservations, and availability. |
Faculty, Staff |
Email Distribution Lists (Lyris)
|
OIT can create email distribution lists to support the communication needs of faculty and staff. |
Faculty, Staff |
| Web Services |
OIT provides assistance with website design and development as well as ongoing support for website maintenance. The department head may request a web page editing account by emailing helpdesk@cgu.edu. To access instructions for SiteBuilder, our web page editing software, click here. |
Staff |
| Web Based Conferencing |
CGU provides Elluminate to support the web based video conferencing needs of faculty and staff. Please email cgu.learning@cgu.edu for information and orientation to Elluminate. |
Faculty, Staff |
| Academic technology research |
OIT conducts ongoing research, evaluation, and recommendations for new and emerging technologies for the classroom. Please email cgu.learning@cgu.edu for more information. |
Faculty |
| Customized professional development offerings |
OIT provides assistance with the design, creation, and delivery of professional development offerings with specific goals and objectives for small groups and departments. Please email cgu.learning@cgu.edu for more information. |
Faculty, Staff |
| Scheduled professional development offerings |
OIT provides monthly scheduled professional development opportunities on a variety of technology-related topics in both traditional classroom format as well as recorded webinars. |
Faculty, Staff |
| Online course design consultations |
One-on-one meetings are available through OIT to review strategies, best practices, and recommendations for online course design. Please email cgu.learning@cgu.edu for more information. |
Faculty |
| Online course reviews |
Faculty may request a review of any current online course for analysis of design, navigation, strategies, and delivery. Please email cgu.learning@cgu.edu for more information. |
Faculty |
| PeopleSoft |
CGU uses PeopleSoft as the solution for managing all of its constituents and their associated university business functions. |
Faculty, Staff |
| Hobsons |
This application enables CGU to manage the entire student lifecycle, including recruitment, enrollment, and retention. |
Staff |
| Millennium |
Millennium is CGU's fundraising software. |
Staff |
| Telephone Services |
For issues related to your office telephone, please contact the Claremont University Consortium Telephone Office. |
Faculty, Staff |
2013 Claremont Graduate University 
150 E. 10th St., Claremont, CA 91711 