Students OIT Frequently Asked Questions (FAQ)

http://sakai.claremont.edu username and password is the same as email account, make sure you click in drop down menu Claremont Graduate University.

Cut down on trips to campus by tending to your administrative needs  at https://my.cgu.edu

Some tips:

1. Be sure that your anti-virus software is enabled and you have installed the latest virus definition file!
2. Never connect any USB device, other than your own, without first being sure that your anti-virus software is enabled and you have installed the latest virus definition file! Many malicious viruses are written to reside on external USB devices, and automatically run when connected to a computer.
3. Do not open email attachments unless you are sure the sender can be trusted.
   

1. Quick mailbox cleanup tips:
   
   • Delete emails in the “Sent Mail” folder
   • Delete emails in the “Deleted Items” folder
   • Save file attachments to local drive and delete email.
2. Email storage limits:
   
   • 140 MB receive a warning message
   • 145 MB restricted from sending emails
   • 150 MB restricted from sending or receiving emails
3. Simple things that you can do to prevent spam:
   
   • Do NOT use your CGU email account to sign up for online shopping accounts, promotions, give-aways, etc. Create a email address using a free service (like Gmail or Yahoo!), and used that account exclusively for online purchases. (Email addresses are frequently sold or given to other companies, often times in spite the fact that a privacy policy states that they will not be sold or given away).
   • Do NOT put your email address on a web page. (Spammers use crawlers or bots to search web pages and harvest addresses for their lists).
4. check your CGU student email account online at https://cgumail.cgu.edu
5. Outlook email setup
6. Entourage (Mac) email setup
7. Mac Mail email setup
8. Eudora email setup

Store and access any file from the web at http://wfs.cgu.edu

available through JourneyEd.com at http://www.journeyed.com/department.asp?DID=microsoft&SKW=MSaiccu

Available at http://www.cgu.edu/pages/1101.asp

Visit https://password.cgu.edu if you have the PIN that was mailed to you, or stop by ACB109 Monday – Friday, 8:30 a.m. to 5:00 p.m. 

• Minimum characters:  6
• Unique passwords:  6  (password cannot be a repeat of your last 6 passwords)

OIT makes no warranty to the quality of these services, but we have found them useful.

Need to send a large attachment via email (5 MB to 1GB)?  Use http://www.transferbigfiles.com/  to ensure your message won’t clog the recipient’s email box or be denied altogether.

Need to check your PC for viruses? 
You can run a scan online at http://us.mcafee.com/root/mfs/default.asp  or,
You can download a free, antivirus program for non-commercial use at http://www.avast.com/eng/avast_4_home.htm

Need to an easy way to secure files through encryption?  Try Cryptainer LE from Cypherix  found at http://www.cypherix.com/cryptainerle/index.htm to create passphrase protected directories on your personal computer.