Tom has spent the last 12 years working with individuals involved in conflicts, and established the Ombuds Office at Claremont Graduate University. Before becoming an ombuds, Tom was an attorney, representing and counseling clients in matters before state, federal and State Bar courts. Tom trained as a mediator with the L.A. County Bar and served as a court-appointed mediator for the L.A. Superior Court.
Tom graduated with a Bachelor’s in economics from Occidental College and earned a Juris Doctor from Loyola Law School. Tom has served on the Board of Directors of the International Ombudsman Association and the Editorial Board of the Journal of IOA. In addition, he has served as a Trustee and President of the Board of Governors of Occidental College.