Stephen W. Gilliland holds the title of University Professor at Claremont Graduate University and teaches in the Division of Behavioral and Organizational Sciences and the Drucker School of Management. He also directs the Justice and Organizational Behavior research lab. Previously, he held the Peter and Nancy Salter Chair in Healthcare Management at the Eller College of Management, University of Arizona, where he served a variety of leadership roles including executive director of the Center for Management Innovations in Healthcare and the Center for Leadership Ethics; vice dean for the Eller College; department head of Management and Organizations; and associate dean for Eller Executive Education. Prior to moving to Arizona, Gilliland received his BSc in psychology from the University of Alberta in 1987, his PhD in industrial/organizational psychology from Michigan State University in 1992, and was on the faculty at Louisiana State University.
Gilliland has taught numerous courses and won awards for his teaching of leadership, ethics, organizational behavior, organizational development and change, and social and healthcare entrepreneurship. His research examines managerial fairness and organizational justice, leadership ethics, and human resource staffing and decision making. He has authored over 50 journal articles and book chapters. He has served on the editorial boards of the Journal of Applied Psychology, Personnel Psychology, and the Academy of Management Journal. He was elected as a fellow in the Society for Industrial and Organizational Psychology (SIOP), and in 1997 he received the Ernest J. McCormick Award for Early Career Contributions from the same organization.
Stephen has developed and taught executive leadership programs for law enforcement, healthcare, technology, utility, and mining organizations. He has consulted and conducted leadership training around the world for small and large organizations, including DP World (in UAE), BHP Billiton (in Australia and Chile), Microsoft (in Singapore, Japan, and USA), and Kaiser Permanente (USA). He had served on several corporate and non-profits boards and currently serves as the Co-Chief IO Psychologist at Safer Hire, a pre-hire screening service that helps clients measurably reduce workers compensation claims and turnover.
His book Pushing Up: What twelve months of physical challenges taught two brothers about connection, leadership, and purpose details his personal exploration of “I will” commitments. He shares some of the ideas in his TEDx talk What happens when you commit?
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Evans, J. M., Gilliland, S. W., & Anderson, J. S. (2022). Picking Sides: Relational Identification as a Moderator of Service Employee Reactions to Unfair Customer Treatment. Journal of Business and Psychology. 37, 1-19.
Cooper, D. A., Slaughter, J. E., Gilliland, S. W. (2021). Reducing Injuries, Malingering, and Workers’ Compensation Costs by Implementing Overt Integrity Testing. Journal of Business and Psychology, 36, 495–512.
Slaughter, J. E., Cooper, D. A., Gilliland, S. W. (2020). Good Apples in Good Barrels: Conscientious People Are More Responsive to Code Enforcement. Journal of Occupational and Organizational Psychology, 93, 834-860.
Evans, J.M., Anderson, J.S., & Gilliland, S. W. (2018). Misleading by example: The effects of a manager’s unfair customer treatment on service employee performance and trust. Social Justice Research, 31, 260-289.
Gilliland, S. W. (2018). Organizational Justice. In D. S. Ones, N. Anderson, H. K. Sinangil, & C. Viswesvaran (Eds.), The SAGE Handbook of Industrial, Work & Organizational Psychology, 2nd ed, Vol. 2.
Gilliland, S. W., Steiner, D. D., & Skarlicki, D. P. (2015). The Social Dynamics of Organizational Justice: Volume 8 in Research in Social Issues in Management. Charlotte, NC: Information Age Publishing.
Organizational Behavior
Leadership in a Complex World
Organizational Development and Change
Ethics and Deviance